Refund policy

If you’ve received an incorrect item or a damaged product, please email info@maktabatee.com with your order number and reason for return within 14 days. Return shipping costs will be covered by Maktabatee.

Your satisfaction is important to us! If you are not 100% satisfied with your purchase, you have 14 days from the date of receipt to return the product for a full refund or exchange it for a different one. Any product you return must be in the condition you received it. Return shipping costs are covered by the customer. To return a product, please email info@maktabatee.com for a return merchandise authorization.