Shipping & Returns
All order are fulfilled within 2 business days after order placement to ensure quick delivery. Tracking is provided for all shipments.
SHIPPING TO THE UNITED STATES
We offer several shipping options to U.S. based customers (in the contiguous 48 states) based on package weight and destination:
1. USPS Media Mail: (arrives in 2-8 business days): $3.95 - $7.95
2. USPS Priority Mail: (arrives in 2-3 business days): $9.95 - $18.95
For large orders or special requests, please contact us at email@example.com so we can work together to find you the most affordable shipping rate.
SHIPPING TO CANADA
We offer shipping to Canada via UPS by request. Shipping prices are calculated based on package weight and destination, starting at $28.95. If you'd like to make an order shipped to Canada, please email us at firstname.lastname@example.org.
Please note: Maktabatee is not responsible for customs, duties or tax fees incurred on shipments to Canada. By completing checkout, each customer agrees to pay any customs duties and/or taxes that may be applied by Canadian authorities. If any customer refuses to accept the package and it is returned to Maktabatee, the shipping fees as well as any other charges applied will be deducted from any requested refund.
If you’ve received an incorrect item or a damaged product, please email email@example.com with your order number and reason for return within 14 days. Return shipping costs will be covered by Maktabatee.
Your satisfaction is important to us! If you are not 100% satisfied with your purchase, you have 14 days from the date of receipt to return the product for a full refund or exchange it for a different one. Any product you return must be in the condition you received it. Return shipping costs are covered by the customer. To return a product, please email firstname.lastname@example.org for a return merchandise authorization.