Shipping & Returns
All order are fulfilled within 2 business days after order placement to ensure quick delivery. Tracking is provided for all shipments.
Shipping to the United States
We offer several shipping options to U.S. based customers (in the contiguous 48 states) based on package weight, dimensions, and destination. Options are provided at check out.
For large orders or special requests, please contact us at firstname.lastname@example.org so we can work together to find you the most affordable shipping rate.
We offer international shipping options to select countries. Shipping prices are calculated based on package weight, dimensions and destination at check out. If your country is not listed, please contact us at email@example.com to add it to our list.
Please note: Maktabatee is not responsible for customs, duties or tax fees incurred on shipments outside the US. By completing checkout, each customer agrees to pay any customs duties and/or taxes that may be applied by international authorities. If any customer refuses to accept the package and it is returned to Maktabatee, the shipping fees as well as any other charges applied will be deducted from any requested refund.
If you’ve received an incorrect item or a damaged product, please email firstname.lastname@example.org with your order number and reason for return within 14 days. Return shipping costs will be covered by Maktabatee.
Your satisfaction is important to us! If you are not 100% satisfied with your purchase, please let us know within 5 days of receiving your order if you would like a full refund or exchange. Any product you return must be in the condition you received it. Return shipping costs are covered by the customer. To return a product, please email email@example.com for a return merchandise authorization.
If you receive a damaged item, please be sure to photograph the package in the condition it was received and reach out to us as soon as possible but no later than five days after receipt so we can file a claim with the shipping service. We secure all our products but cannot control damage that occurs during the shipping process.